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COMSPHERE 392xPlus Modems
7-16 October 1998 3920-A2-GH30-40
Automatic Firmware Download
New releases may be available for the 392xPlus modem. The latest 392xPlus firmware is
available at no charge from the Automatic Firmware Download Center. Refer to the Government
Requirements and Equipment Return section in Chapter 1, Introduction, for contact information.
To download the firmware, your modem must be configured for dialing. Save your modem’s
current configuration to the Customer 1 or Customer 2 memory area, and load the Async Dial
factory template (refer to Chapter 5, Configure Branch, for more information about saving and
changing configuration options).
Using your 392xPlus modem, dial the Automatic Firmware Download Center at
1-800-530-7026. You may use any dialing technique (DCP Dial, AT command, or V.25bis Call
Request).
If you have a DTE (terminal or PC) attached to your modem, informational messages appear on
it when the modem connects. These messages show the amount of time the download will take.
However, a DTE is not required.
The firmware download begins without any operator action. When the firmware download
begins, the LCD displays download status messages with the data bank number, current block
being loaded, and the total number of blocks.
F1
Download Status
Bank1: xxxx/yyyy
F2
F3
If the modem connects at 14,400 bps, the download takes about 10 minutes. When the download
completes, the modem resets itself and displays a normal status message (such as Idle:33.6).
Reload your saved configuration options from the Customer 1 or Customer 2 memory area.
Automatic Firmware Download Failure
If the firmware download is interrupted, the following screen appears.
F1
DownldOnly Mode
Configure
F2
F3
This indicates that your modem is left in a state that can only be used to make or receive a call
for download. To continue the firmware download, repeat the download process by directing the
modem to dial the Automatic Firmware Download Center (refer to Chapter 10, Call Setup
Branch, for information about dialing a number using the DCP). If you are unable to complete
the download, call your service representative.
- COMSPHERE 1
- MODELS 3920P 1
- AND 3921PLUS 1
- 392xPlus Modems 2
- Models 3920Plus and 3921Plus 2
- Important Safety Instructions 3
- Table of Contents 5
- Appendices 7
- List of Figures 8
- List of Tables 9
- COMSPHERE 392xPlus Modems 10
- How to Use This Manual 11
- Related Documents 12
- Introduction 13
- COMSPHERE 392xPlus Models 14
- Chapter Title 15
- 3921Plus 16
- DTE B DTE A 17
- 392xPlus Operational Modes 18
- 392xPlus Modem Features 19
- Applications 20
- V.34 Modulation 21
- Multiport Backup 22
- Synchronous Data Compression 22
- United States 22
- Technical Specifications 25
- Table 1-2 26
- Specifications Description 26
- Modem Installation 27
- Customer-Supplied Equipment 28
- Dial Network Connection 33
- Leased Backup Connection 33
- Dial Backup Connection 33
- 495-14425-02 38
- RELEASE TAB 38
- 392xPlus Modem Power-Up 39
- DCP Operation 41
- Status Indicators 42
- Table 3-1 44
- 392xPlus DCP LEDs 44
- Color Indicates 44
- LCD Display 46
- Hidden Choice Indicators 46
- Other Indicators 47
- Menu Structure 48
- Table 3-3 51
- Top-Level Menu Status 51
- Status IndicatesMessage 51
- Quick Configuration Display 54
- Status Branch 59
- Leased:33.6 60
- Status Configure 60
- Table 4-1 62
- Health and Status Messages 62
- Type IndicatesMessage 62
- Displaying VF Conditions 64
- Clearing VF Counters 65
- Identity 66
- Service Log 75
- Configuration Tables 84
- Multiport Mode l 84
- Multiport Mode 85
- Table 5-1 87
- (2 of 9) 87
- (3 of 9) 88
- (4 of 9) 89
- (5 of 9) 90
- (6 of 9) 91
- (7 of 9) 92
- (8 of 9) 93
- (9 of 9) 94
- Table 5-2 96
- Dial Line — Multiport Mode l 98
- Table 5-3 100
- (3 of 3) 100
- Configure Branch 101
- Table 5-4 102
- (2 of 5) 102
- (3 of 5) 103
- (4 of 5) 104
- (5 of 5) 105
- Test — Multiport l 106
- Misc — Multiport l 107
- Table 5-6 108
- (2 of 4) 108
- (3 of 4) 109
- (4 of 4) 110
- Singleport Mode A 111
- 98-14624-07 112
- Table 5-7 114
- (2 of 8) 114
- (3 of 8) 115
- (4 of 8) 116
- (5 of 8) 117
- (6 of 8) 118
- (7 of 8) 119
- (8 of 8) 120
- Table 5-8 122
- Table 5-9 126
- Dial Line — Singleport Mode A 129
- Table 5-10 130
- Table 5-11 134
- (2 of 7) 134
- (3 of 7) 135
- (4 of 7) 136
- (5 of 7) 137
- (6 of 7) 138
- (7 of 7) 139
- Table 5-12 141
- Test — Singleport Mode A 147
- Table 5-13 148
- (2 of 2) 148
- Misc — Singleport Mode A 149
- Table 5-14 150
- Security — Singleport Mode A 154
- Poll List Branch 155
- Control Branch 161
- Data Stream 163
- Selecting All Ports 164
- EIA LEDs 165
- Make Busy/Remove Make Busy 166
- Download Software 168
- Selecting Clone Remote 169
- Automatic Firmware Download 176
- VF Thresholds Update 177
- Table 7-1 180
- VF Thresholds 180
- Valid Ranges Default Values 180
- Test Branch 181
- Loc Analog Loop 184
- Rem Digital Loop 185
- Loc Digital Loop 187
- Sub-Network Health 191
- Call Setup Branch 193
- Call_Setup 194
- Disconnect 196
- Dial Standby/Return to Dial 197
- Change Directory 199
- Table 10-1 201
- Valid Dial Command Modifiers 201
- Talk/Data Branch 203
- Dial Access Security 207
- Originate Access Security 208
- Answer Access Security 208
- VF-Side Passwords 209
- DTE-Side Passwords 210
- Security Branch 211
- Set Access Ctrl 212
- Admin Password? 212
- EditPasswdTable 213
- Select Index 213
- Table 12-1 215
- Set Answer Sec 216
- Set Orig Sec 217
- Set Admin PsWd 218
- Reset Security 219
- Table 12-4 221
- (2 of 3) 221
- Originate Access Password 223
- Database Table Examples 224
- Remote Branch 229
- Overview 233
- Command and Data Modes 233
- Command Guidelines 234
- Result Codes 235
- AT Command List 237
- S-Register List 248
- Menu Tree 265
- Gain Hts 266
- 98-15921b 267
- Troubleshooting 269
- Table B-4 271
- Modem — DTE Connection 271
- Symptom Action 271
- Table B-5 272
- (1 of 2) 272
- Modem — VF Connection 272
- Table B-8 274
- MUX Operation 274
- Pin Assignments 275
- EIA-232-D Pin Assignments 276
- VF Connector Pin Assignments 277
- Auxiliary Cables Not Supplied 278
- ITU-T V.25bis Dialing Command 281
- Call Request Commands 282
- Call Response 282
- Call Answer Commands 283
- Program Normal (PRN) 284
- Command Response 286
- ASCII Character Table 289
- Default Configuration Options 293
- Table F-1 294
- (1 of 10) 294
- (2 of 10) 295
- (3 of 10) 296
- (4 of 10) 297
- (5 of 10) 298
- (6 of 10) 299
- (7 of 10) 300
- (8 of 10) 301
- (9 of 10) 302
- (10 of 10) 303
- Sample Configurations 305
- Point-to-Point 306
- Sample Port Rate Table 307
- Extended Point-to-Point 308
- Extended Multipoint 310
- Configuration Options 311
- 28800(V34) 312
- Extended Diagnostics 318
- Digital Bridging 320
- Point-to-Point MSD 322
- Multipoint MSD 324
- DTE1, 2, 3, or 4 325
- Synchronous Data Format 328
- SDC Algorithm 328
- DTE and DCE Frames 329
- SDC User Interface 329
- Data Synchronization 330
- Flow Control Method 331
- Tuning SDC Efficiency 332
- SDC Negotiation 333
- Equipment List 335
- Glossary 337
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